About KILONEWTONS
KILONEWTONS is a leading technology-driven firm in Riyadh, providing cutting-edge IT solutions for Saudi Arabia’s Vision 2030 projects. We’re hiring an IT SUPPORT SPECIALIST to ensure seamless tech operations and user support!
🔧 Key Responsibilities
✔ Provide Level 2/3 technical support for hardware, software, and network issues
✔ Troubleshoot Windows, Linux, and macOS systems
✔ Administer Microsoft 365, Active Directory, and Azure AD
✔ Manage network infrastructure (LAN/WAN, VPN, Firewalls)
✔ Support SAP/Oracle ERP systems (basic troubleshooting)
✔ Configure and maintain printers, VoIP systems, and peripherals
✔ Document IT processes and maintain asset inventory
✔ Ensure cybersecurity best practices are followed
✔ Train end-users on new technologies and tools
🛠️ Required Skills & Qualifications
✅ 5+ years in corporate IT support (Gulf experience preferred)
✅ Expertise in:
- Windows Server & Desktop OS
- Linux/Unix basics
- Microsoft 365 Admin Center
- Network troubleshooting (TCP/IP, DNS, DHCP)
- Helpdesk ticketing systems (ServiceNow, Zendesk)
✅ Certifications (preferred): - Microsoft Certified: Modern Desktop Administrator
- Cisco CCNA/CompTIA Network+
- ITIL Foundation
✅ Bachelor’s in Computer Science/IT or equivalent
✅ Fluent in English (Arabic is a plus)
