About the job
Job Vacancy: Junior Counter Fraud Incident Response Anti-Fraud
We are looking for a Fraud Operations Officer (Fraud Analyst) to join our team and help safeguard the bank and its customers from suspicious financial activities.
Key Responsibilities:
• Monitor financial transactions (transfers, withdrawals, card payments) using automated fraud detection systems.
• Detect unusual behavior compared to normal customer activity.
• Investigate suspicious cases by contacting customers and reviewing evidence.
• Coordinate with compliance, cybersecurity, and customer service teams.
• Report confirmed fraud cases to regulatory authorities (e.g., Central Bank).
• Prevent losses by blocking suspicious transactions and restricting accounts/cards when needed.
• Recommend policy improvements and participate in awareness campaigns against fraud.
Work Nature:
• Shift-based role (3 shifts rotation).
Requirements:
• English language proficiency (spoken).
• Minimum 1 year of relevant experience.
