About the job
Job Description:
Responsibilities and Duties:
Client Relationship Management:
- Build and strengthen long-lasting relationships with current clients.
- Ensure continuous client satisfaction through regular and effective communication.
- Understand client needs and address their specific requests.
Client Needs Analysis:
- Study client requirements to provide tailored solutions that meet their needs.
- Collect and analyze account performance data to offer effective advice and solutions.
Internal Team Coordination:
- Coordinate with internal teams such as sales, marketing, and technical support to ensure comprehensive service delivery.
- Monitor daily operations to ensure the implementation of agreements and terms with clients.
Preparing Commercial Proposals:
- Prepare commercial offers and proposals based on an analysis of clients’ needs.
- Present proposals professionally and follow up on negotiations until agreements are concluded.
Problem Solving:
- Address and resolve client complaints or issues in a professional and timely manner.
- Provide innovative solutions to ensure client satisfaction and restore confidence in the services or products offered.
Reporting:
- Prepare regular reports on the status of accounts and clients.
- Track performance and analyze data related to sales and client returns.
Revenue Growth:
- Identify new growth opportunities with existing clients by offering additional products or services.
- Work on renewing contracts and expanding cooperation with clients.
Negotiation and Closing Deals:
- Negotiate terms and conditions of contracts with clients.
- Ensure the successful closure of deals and meet established targets.
Ongoing Follow-up:
- Follow up on post-sale activities to ensure client satisfaction and provide any additional support.
- Identify opportunities for service improvement and development.
About Al Najleen Group
The company began with various contributions across different sectors and, through its work, has established itself as a reliable and diverse enterprise.
Real estate activities
Organizing exhibitions and conferences
Security services
Car rentals
Thanks to the diversity of its activities, Najlain Company contributes to meeting many local market needs and supports the Saudi national economy through its exceptional services.
The group works continuously to qualify its cadres, and develop all its services with high efficiency and responsibility in line with the needs of its customers, we achieve this by building a creative and specialized team that works to make a positive impact on the security of the communities where we live, work and grow.
