Job Description
Scope and Purpose:
The Academic Advising Center at the American University of Kuwait (AUK) is seeking the position of receptionist. The successful candidate will provide a welcoming and efficient first point of contact for students, visitors, and staff, while also supporting the administrative and operational needs of the advising office
Essential Duties and Responsibilities:
- Receive, direct and relay telephone messages, fax messages and emails.
- Manages traffic flow of students in the AAC and Office of the VP of Student Affairs.
- Maintains and keeps up-to-date all student forms at the AAC.
- Processes major declarations.
- Assists students with general questions.
- Assists AAC staff with all clerical duties.
- Keeps all AAC offices stocked with necessary office equipment and copier stocked.
- Assists AAC director with budget, including keeping track of AAC expenditures and requisitioning needed materials.
- Maintains records of all AAC staff leave requests and posts up-to-date leave schedule to AAC drive.
- Keeps track of AAC student worker timesheets and schedules.
- Trains student workers on AAC front desk operations for coverage during absence.
- Works with units across campus to reserve rooms and organize needed materials for AAC events.
- Collaborates with other AAC staff in developing university events related to AAC.
- Refers students to appropriate university resources such as Tutoring Center, Writing Center, Counseling Center, Student life etc.
- Assists the director of AAC in compiling and organizing data for and composing an annual report on AAC.
- Performs other duties and responsibilities as assigned in support of the needs of students and the AAC.
- Pick up and deliver the mail.
- Open and date stamp all general correspondence.
- Assist in the planning and preparation of meetings, conferences and conference telephone calls.
- Qualifications
- Education:
Bachelor’s degree or equivalent.
Skills/Abilities:
Must be proficient in computer use including Microsoft Office, e-mail and the Internet.
