About the job
Job Purpose:
To handle customer transactions efficiently and accurately while delivering excellent service. The cashier is responsible for maintaining a clean work area, balancing the cash register, and ensuring a smooth and pleasant checkout experience for all customers.
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Key Responsibilities:
• Greet customers warmly and handle transactions using POS systems (cash, card, vouchers, etc.).
• Ensure accuracy when processing payments, giving change, and issuing receipts.
• Maintain cash drawer balance and report any discrepancies to the supervisor.
• Assist with order-taking if required (especially in F&B environments).
• Provide product or menu information and assist with customer inquiries.
• Maintain cleanliness and organization of the cashier counter and surrounding area.
• Follow all company policies regarding cash handling, safety, and customer service.
• Collaborate with other team members to ensure smooth operations during busy hours.
• Report any customer complaints, operational issues, or suspicious activities.
• Support inventory tracking by notifying supervisors of low stock items at the counter.
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Qualifications:
• High school diploma or equivalent.
• Previous experience in cashiering, customer service, or retail is preferred.
• Basic math skills and comfort handling cash and card transactions.
• Strong communication skills and a customer-first attitude.
• Ability to work under pressure, especially during peak hours.
• Familiarity with POS systems is a plus.
• Flexible to work shifts, weekends, and holidays.
