Job Info
| Job Identification | 1592 |
| Job Category | Non Managerial |
| Locations | Khamis – Saudi Arabia |
| Job Schedule | Full time |
| Gender | Not Specified |
Accountabilities
• Provide immediate and effective technical assistance to clinicians to rapidly address and solve technical problems faced by clinicians, ensuring minimal disruption to patient care and clinical workflows.
• Ensure the optimal functioning of clinical information systems.to maintain and enhance the performance of clinical information systems, ensuring they are reliable, efficient, and meet the needs of healthcare providers.
• Assist users in navigating clinical systems to facilitate ease of use for clinicians and staff, enhancing their ability to efficiently use clinical systems in their daily work.
• Identify and resolve system issues to minimize disruptions in patient care to address system issues proactively and reactively, ensuring that these issues do not hinder patient care processes and clinical operations.
• Help in setting up and troubleshooting patient monitoring systems to ensure that patient monitoring systems are properly set up and functioning optimally, enabling accurate and continuous monitoring of patient health.
• Ensure accurate tracking and reporting of patient data to maintain the integrity and accuracy of patient data captured and reported by monitoring systems, ensuring that clinicians have reliable information for decision-making.
• Work with leaders from various disciplines to develop and implement effective clinical systems as well as participate in cross-functional teams to enhance system integration and functionality.
• Suggest improvements based on user feedback and observed performance to continuously improve clinical systems by incorporating user feedback and observations, thereby enhancing system performance and user experience.
• Gain exposure to complex tasks and challenges within the job function to develop advanced skills and understanding through exposure to complex IT challenges, thereby enhancing professional competence.
• Maintain accurate records of technical issues and resolutions to keep detailed documentation of all technical issues and their resolutions, supporting future troubleshooting efforts and knowledge sharing.
• Ensure compliance with healthcare regulations and standards to uphold compliance with legal, regulatory, and ethical standards in healthcare IT, ensuring the security and confidentiality of patient information and system integrity.
Work Environment
• Indoors : 100%
• Outdoors : 0%
• Working Days : 5 Working Days
• Days off : 2 Days Off
• Working Hours : 8:00 AM – 6:00 PM (1 hour break)
Job Requirements
Education
• BSc in Information Technology, Computer Science or a related field is usually required.
Experience
• 0-3 years of Experience working in a healthcare IT environment is highly beneficial.
Computer Skills
• Proficiency in general retail systems.
• Familiarity with Electronic Health Records (EHR) and Electronic Medical Records (EMR) systems.
• Understanding of patient management software and clinical databases.
• Knowledge of networking concepts such as TCP/IP, VPN, LAN/WAN.
Languages
• English
• Arabic
About Nahdi Care Clinics
At Nahdi, we are committed to transforming the healthcare and wellbeing experience for millions of people across Saudi Arabia and beyond. As the nation’s most trusted wellbeing partner, our mission is to bring health and wellness to our Guests through an integrated approach that combines personalized care, cutting-edge digital solutions, and a wide range of high-quality products.
With a presence in shopping malls, airports, private hospitals, and our expanding digital platforms, Nahdi is redefining the way healthcare services are delivered. From our innovative E-Pharmacist app, which provides 24/7 access to live consultations, to our Nahdi Care Clinics and Pharmacy of the Future, we are constantly embracing new ways to meet the modern lifestyle needs of our Guests.
By joining Nahdi, you become part of a dynamic and forward-thinking team that is not only shaping the future of pharmacy services but also revolutionizing the entire health and wellness ecosystem. Whether through our in-store or digital services, Nahdi is dedicated to bringing superior personal life-care experiences directly to our Guests’ fingertips and doorsteps.
