Medical Transcriptionist at Reem Hospital in Abu Dhabi Emirate, United Arab Emirates
Basic Purpose of the role
Medical transcriptionists listen to voice recordings that physicians and other healthcare workers make and convert them into written reports. They also may review and edit medical documents created using speech recognition technology.
Key responsibilities of the role
Listening to the recorded dictation of physicians and other healthcare professionals.
Using specialized transcription equipment such as headsets and foot pedals.
Editing and correcting medical dictation performed by speech recognition software.
Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats.
Ensuring uncompromised patient care by transcribing fast and accurately, as well as performing thorough editing.
Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon.
Identifying and following up on inconsistencies, errors, and missing information within a transcribed report.
Submitting transcriptions to healthcare professionals for their approval in a timely manner.
Other responsibilities
Performing additional tasks such as following up and revising patient history, as well as entering medical reports into electronic health records systems.
Protecting patient confidentiality and adhering to legal requirements.
Compliance guidelines
Maintains and enhances the organisation’s medical records department by planning, implementing and evaluating HIMS policies, programs and practices.
Responsible for operational implementation and for ensuring that practice is contemporary and meets international and UAE national guidelines.
The ability to demonstrate good interpersonal relationships, and the application of sound administrative principles.
Completes and maintains all regulatory requirements including: licensure and certification and other mandatory training within established time frames.
Demonstrate a high standard of active listening skills as well as other verbal and written communication skills.
Ensures all staff maintains confidentiality regarding staff information.
Maintaining collaborative and effective relationships with other key management personnel and keeps abreast of significant economic, social and technical trends, and regulatory guidelines, which may influence assigned functions/services and/or the facility
Functions as a resource to all Staff and acts as liaison with other disciplines and departments.
Maintain a positive work environment for staff and promote team efforts, promote and maintain effective working relationships with all levels of staff.
Adheres to the policies of Occupational Health and Safety and Infection Control Guidelines in all work practices.
Establish and maintain professional interpersonal relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time
Emotionally self-aware, practice self- control, able to empathetically interact and understand the team and their needs and demonstrates effective management of relations to ensure team success and better patient care outcomes.
Acts as a professional role model and resource person.
Qualifications, Certifications and Experience
Post-secondary training in Medical Transcription.
Certification as a Healthcare Documentation Specialist would be advantageous.
2-3 years of experience as a Medical Transcriptionist, or similar.
Proficiency in Electronic Health Record systems.
Ability to transcribe accurately and maintain a minimum typing speed of 65 words per minute.
Experience with specialized transcription equipment and voice recognition software.
In-depth knowledge of medical terminology and jargon, as well as editing practice.
Keen attention to detail in order not to compromise patient care.
Ability to maintain patient confidentiality and meet legal requirements.
Exceptional written communication skills and knowledge of medical record formats.
Physical requirements
Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, extensive sitting and walking, mobility sufficient to visit with departments or employees throughout the facility and lift up to 13 kgs.
