Account Manager – KAUST in Avantor
The Opportunity:
Workers provided by an employment or temp agency for a limited period of time on a fill-in basis or for a finite project.
What we’re looking for:
Education:
- B.Sc./ M.Sc. in Chemistry/Biology or any other related discipline
Experience:
- 4 – 5 years of sales experience in laboratory supplies industry with min. Broad experience is preferred (chemicals, consumables and smaller equipment) along channel management experience
Knowledge
- A good understanding of company’ products, promotions, services- and solution offerings for customers
- Must have an in-depth understanding of relationship types and buyer behaviors
- Broad understanding of VWR Product & Service portfolio
- In-depth understanding of the different VWR functions and their role
- Fluent in oral and written English, preferably 1 or 2 more languages
Skills
- Ability to take content and structure it in a way that is most appropriate for the audience and objective
- •Ability to develop mutually beneficial relationships and drive strategic conversations with Customers
- A clear ability to manage customer interactions professionally by demonstrating excellent listening and organisational skills, and by using probing questions and reflective language to engage customers and build trust
How you’ll thrive and create an impact
- Relationship Development: Increase competitive advantage and drive customer satisfaction by building trust and developing strong relationships.
- Add value in every interaction by working together with customers and internal teams to develop beneficial solutions for their business.
- Provide higher and differentiating value not by what you sell – but by ‘How’ you sell.
- Targets: Meet/exceed IOP for sales and margin.
- Develop awareness / sales in the VWR Private Label range to increase margin.
- Strategy Implementation: Demonstrate strategic agility in approach to customers and projects (solutions must be tailored to meet individual customer needs).
- Implement agreed strategies across defined accounts while maintaining and developing existing business. Business Development: Drive new and existing opportunities by managing territory appropriately to maximize number of customer visits.
- Call customers frequently to create opportunities for selling the VWR portfolio of products. Understand customer profile, be able to identify trends and opportunities that will generate sales.
- Utilise VWR Resources: Utilise local and global internal (cross-functional) and external contacts to help achieve targets.
- Utilise VWR CRM database to manage customer relationships, interactions and information that will increase effectiveness and aid sales.
- Planning/Forecasting: Plan, forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness.
- Performs other duties as assigned
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.